Viajes Iberia multada con 14.200€

Siempre hay que tener cuidado a la hora de ir a una agencia a comprar un viaje, un pack o una pequeña escapada. Desgraciadamente no nos paramos a leer la letra pequeña y al final pagamos más cuando no deberíamos, menos mal que esto no lo hacen todas las agencias ni todos los viajeros son tan despistados.

Viajes Iberia, perteneciente al Grupo Orizonia ha sido multada con 14.200 euros tras haber sido denunciada por la asociación de consumidores Facua por haber realizado publicidad engañosa en algunos de sus paquetes vacacionales.

Web de viajes Iberia

Realmente para una empresa de esta envergadura, esta multa es irrisoria, aunque seguro que a partir de ahora tendrán más cuidado en lo que se refiere a precios finales donde tendrán que explicar y desglosar si el cliente así lo pide, el precio final del viaje con cada añadido, incremento de carburante, tasas y gastos de gestión.

El texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios establece en su artículo 60 que “en toda información al consumidor sobre el precio de los bienes o servicios, incluida la publicidad, se informará del precio final completo, desglosando, en su caso, el importe de los incrementos o descuentos que sean de aplicación, de los gastos que se repercutan al consumidor y usuario y de los gastos adicionales por servicios accesorios, financiación u otras condiciones de pago similares”.

Ya saben, tengan cuidado siempre al contratar los viajes, aunque no es una práctica que realicen todas las agencias, el usuario final está en su total derecho a saber el precio final, así lo establece la ley y así debería ser.

Escrito por | 2 de abril de 2008 con 52 comentarios.
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